We are a national retail consulting, market research and development firm that combines strategy, technology, and creative expertise to develop and deliver high-impact retail recruitment and development strategies to local governments, chambers of commerce and economic development organizations. Through our unique Retail 360® process, we offer a fully customized system of products and services that better enable communities to maximize their retail development potential.
Throughout the U.S.
We’ve Worked in
More Than 30 States
of Clients Hire
Us Multiple Times
Retailers Recruited to Client Communities
…and hundreds more
What Clients Say About Us
Over and over again I heard about The Retail Coach's "service after the sale." This was important to us. A lot of firms can run data and put together fancy reports. What allows The Retail Coach to stand out is their coaching. A tool is useless unless someone 'coaches' you on the best way to utilize it. When you hire The Retail Coach you are not just buying data, you are hiring a coach to help you with your retail development needs.Dave QuinnVP, Frisco Economic Development Corp.
In my opinion, The Retail Coach’s strategy and assistance netted us over 325,000 square feet of occupied retail development during one of the most significant retail downturns in the last 20 years. Money well spent.Sam SatterwhiteExecutive Director, Wylie Economic Development Corp.
The location of Sprouts Farmers Market was a direct result of meetings coordinated by The Retail Coach between our community and site selectors at ICSC/Recon in 2012.Warren UnsickerVP of Economic Development, Broken Arrow Economic Development Corporation
C. Kelly Cofer, CCIM
C. Kelly Cofer leads The Retail Coach with more than 25 years of experience in all aspects of retail real estate and economic development. Mr. Cofer’s professional background encompasses market research and site selection, advisory and leasing services, and property brokerage and development for leading national and regional retailers and restaurants in more than 150 cities throughout the United States. Mr. Cofer has earned the prestigious Certified Commercial Investment Member (CCIM) designation from the Chicago-based Commercial Investment Real Estate Institute and attended the Economic Development Institute at the University of Oklahoma. He holds a Bachelor of Science degree from Texas A&M University in College Station.
With a degree in Marketing from The Mays Business School at Texas A&M University in College Station and an MBA from Texas A&M University – Commerce, Aaron brings to The Retail Coach knowledge of the most current research on retail and marketing trends. Prior to joining The Retail Coach, Aaron was employed in marketing research and retail development where he worked on projects for some of America’s leading retailers and restaurants including FedEx, Kinkos, Sally Beauty Supply, Adidas, Concentra and the National American Association of Subway Franchises (NAASF). Mr. Farmer’s expertise touches each step of a project from the initial trade area determination to the actual recruitment of retailers. Aaron is a sought after speaker for industry organizations including the Texas Municipal League and Texas Economic Development Council.
With more than 10 years of experience in architecture and commercial development, Scott manages the day to day operations of The Retail Coach. He graduated at the top of his class with a Bachelor of Architecture from Mississippi State University, where he interned at the Carl Small Town Center, and earned his Urban Planning Certification from the MSU GCCDS following Hurricane Katrina restoration on the Gulf Coast. He also completed a study abroad through the University of Florida’s Vicenza Institute of Architecture in Italy. Scott’s background gives him a unique skill set to communicate and facilitate project discussions from the first communication with retailers and owners through the planning and development phase.
Scott plays a key role in TRC’s sites analysis team aiding in conceptual site plan work and community land use inventories. He remains a sought-after speaker for economic development conferences and municipal leagues; recently facilitating a series of downtown revitalization workshops across the Southeast.
Oswego, New York, native Matthew Lautensack brings a specialization in technology integration to The Retail Coach team. Proficient in user experience, digital platform design, ecommerce, and digital advertising, Matthew is a tremendous asset to our staff. As the Director of Information Technology and Ecommerce Strategy at SallyeAnder, Inc., in Minetto, New York, Matthew was a part of the lead sales team at industry trade shows, built and maintained the company’s web presence, and was the lead on all ecommerce activities.
Nancy Dees’ extensive management and accounting experience encompass some of America’s favorite retailers including Kirkland’s. A number cruncher and people person who loves getting lost in data, Nancy is a perfect fit at The Retail Coach where she directs all administrative functions with efficiency and care. Nancy’s previous experience as a retail buyer and store inventory control manager provides helpful insight as she assists in the retailer research performed by The Retail Coach for each project.
Charles brings a strong background of research and business to The Retail Coach. The McKinney, Texas native graduated magna cum laude with his Bachelor of Science degree from Mississippi State University. He continued on to earn his Master of Business Administration and Master of Science degrees, conducting research regarding economic impacts of outdoor recreation. As part of his passion for growing business, Charles has worked with start-up companies and is a member of the Peer Review Entrepreneurship Panel at MSU where he helps guide the next generation of student entrepreneurs. These experiences, combined with his quick thinking and problem-solving skills, help Charles better serve communities as a Project Manager.
Will, a graduate of and former collegiate baseball player at the University of Mississippi, joined The Retail Coach after five and half years on Capitol Hill. While working for United States Senator Roger F. Wicker, Will focused on an array of policy issues including those related to the First and Second Amendments, the Judiciary, Immigration, Agriculture, Transportation, and Energy. In addition to his legislative responsibilities, Will served as Assistant to the Chairman during Wicker’s time leading the National Republican Senatorial Committee (NRSC). In this role, Will acted as the chairman’s liaison between the NRSC and his personal Senate office, traveling frequently with the senator and helping ensure that he fulfills all duties with maximum efficiency and effectiveness. Prior to his time in Washington, Will played professional baseball in the Tampa Bay Rays organization.
Will’s time in college and professional baseball as well as on the Hill gives him unique insight into communities across the country.
Mary Frances Stephens
When presented with information, technology, and an idea, Mary Frances takes the ordinary and transforms it into the extraordinary. With a Bachelor of Arts Degree in Graphic Design from the University of Mississippi and by traveling to over 14 countries, she brings an exciting new perspective to The Retail Coach. As an artist, she is passionate about cultural differences and focusing in on her surroundings with a new light. Mary Frances uses her passions with The Retail Coach by bringing an extra spark in creative marketing for client communities around the nation.
A Chicago, Illinois native raised in Jackson, Mississippi, Caleb graduated from the University of Mississippi with a Bachelors of Business Administration. As a project Coordinator he brings experience in Economic Development from an internship with the Community Development Foundation in Tupelo, where he focused on developing both research and project management skills. His enthusiasm and attention to detail make him a great addition to the Retail Coach team.
Shelby, a Louisville, Kentucky native, brings a unique background to The Retail Coach with a Bachelor of Arts Degree in Communication and a concentration in Public Relations from Mississippi State University. She is experienced in writing, speaking, media and networking from Marketing and Public Relations backgrounds. Her work with a Louisville, Kentucky Advertising Agency has allowed her to be closely tied with restaurants and retail companies across the South, Midwest, and Northeast. Her diverse skills will be well utilized in her role as Project Coordinator for The Retail Coach.Will’s time in college and professional baseball as well as on the Hill gives him unique insight into communities across the country.